Courses:
ICM320 - Introduction to PC Repair & Maintenance
ICM321 - CompTIA+ Courses
ICM322 - Introduction to Home PC Networking (Wireless & Wire)
ICM323 - Computer Security & Data Management
ICM324 - Beginners Guide to Using a PC
ICM325 - Internet Basics
ICM326 - Multimedia Basics
ICM327 - Microsoft Word Uncovered
ICM328 - Microsoft Excel Uncovered
ICM329 - Microsoft XP Uncovered Coming Soon
ICM320 - Introduction to PC Repair & Maintenance
So what is included with the course fee? |
Class Room Based |
Hands-on |
Books & Literature |
Extra Practical Hours |
Certification Exam |
|
|
|
Not Included |
|
| |
Course Ref: ICM320
Price: £ 595.00 + VAT
Duration: 5-Days (1-Day / Wk)
Course Overview
The course is aimed at kick-starting your personal development plan into the art of Computer Maintenance & Upgrading. The course offers full practical hands on demonstrations with plenty of supporting course literature.
Students will learn about industry standard hardware systems and components including CPUs, system memory, video adapters, sound cards, storage drives, network adapters, internal and external modems, as well as expansion technologies such as PCI, SCSI, USB, AGP and Firewire. Students will also be introduced to and practice standard PC support techniques with special regard to personal safety and system reliability. Diagnosis and resolution of common hardware failures and configuration/compatibility issues is stressed and students are given hands-on practice using proven troubleshooting techniques to solve problems. Participants learn to install, configure, upgrade and repair an operating system with particular focus on managing the hardware configuration of the system.
Learning Objectives
Familiarize students with standard PC hardware and software systems
Understanding Hardware & Software Relationships
Understanding Basic Fault Finding & Analysis Teqniques
Succesfully Carry out Replacing & Upgrading of Components
Equipment Safety
Who is it for?
Anyone who has a keen interest in understanding the more technical aspects of home computing.
Course Contents
A Brief History of Personal Computing
Understanding Computing Terminology
A Look at Computer hardware & System Interfaces
A Brief Overview & History of Microsoft Operating Systems
The Function of an Operating System
How to Increase a PC’s performance and its importance
How to successfully upgrade a PC
How to change / diagnose defective/faulty hardware components
How to carry out a basic service computer device.
Combating the affects of malicious programs
How to carry out routine PC diagnostics and a description of the tools needed.
Many Practical Exercises & Course Material
Assessment
Pre Requisites
You should have basic PC skills and be familiar with Microsoft Windows applications and Explorer. If you don't have these skills we recommend you study our entry-level CFB Basics course first. Candidates should also possess basic numeric skills.
Your Future Prospects
PC Technician, Personal development, Help Desk Technician, PC Support.
ICM322 - Introduction to Home PC Networking (Wireless & Wire)
So what is included with the course fee? |
Class Room Based |
Hands-on |
Books & Literature |
Extra Practical Hours |
Certification Exam |
|
|
Not Included |
Not Included |
|
| |
Course Ref: ICM322
Price: £ 295.00 + VAT
Duration: 3 Weeks (2hrs/wk)
Course Overview
Until recently, home networks were primarily the realm of technophiles - most families either didn't need or couldn't afford more than one computer. But now, one computer is no longer enough to go around for many families. In a household with multiple computers, a home network often becomes a necessity rather than a technical toy.
If you're thinking of networking the computers in your home, you have several options to explore. During this course, you'll learn about the different types of home computer networks, how they work and what to keep in mind if you're planning to create one. Plenty of practical examples will be given as how this is done. The course is aimed solely at those who want to learn about connecting more than one PC together
Learning Objectives
Teach students the basic concepts of networking PC’s together in order to share files, documents & data, and resources such as printers, Internet, scanners etc..
Who is it for?
Advanced users wishing to have a greater understanding of connecting computer hardware together.
Course Contents
- Explanation of basic computer networking terminology
- Understanding the TCP/IP protocol
- Networking Hardware requirements for wireless and wired networks
- Build a small peer to peer network
- Explanation of client server based networks
- Practical Exercises & Course Material Assessment
- Network security requirements
Pre Requisites
Ideally you should have your own PC, running Microsoft Windows XP along with Microsoft Office products. Students should already have an good understanding of computer hardware and software.
Your Future Prospects
Become part of the ‘Home User’ revolution
ICM323 - Computer Security & Data Management
So what is included with the course fee? |
Class Room Based |
Hands-on |
Books & Literature |
Extra Practical Hours |
Certification Exam |
|
Not Included |
|
Not Included |
Not Included |
| |
Course Ref: ICM0323
Price: £ 295.00 + VAT
Duration: 1 Day
Course Overview
Over recent years PC security has become a major issue for both industry and now the home user. The Internet With the advent of online banking and
online shopping has increased the susceptibility of computers tenfold.
Learning Objectives
Teach students the basic concepts of Internet security and effectivedata management principles.
Who is it for?
Advanced users wishing to have a greater understanding of connecting computer hardware together.
Course Contents
* Learn How Firewalls Work
* How Firewalls Work
* Learn About Antivirus Software
* How Computer Viruses Work
* How Spyware Works
* How Identity Theft Works
* How Cable Modems Work
* Learn About Windows Updates
* How DSL Works
* How Spam Works
* How Virtual Private Networks Work
* How Network Address Translation (NAT) Works
* How to Manage & Recover Data
Pre Requisites
Ideally you should have your own PC, running Microsoft Windows XP along with Microsoft Office products. Students should already have a good understanding of computer hardware and software.
Your Future Prospects
Computer security advisor.
ICM324 - Beginners Guide to Using a Computer
So what is included with the course fee? |
Class Room Based |
Hands-on |
Books & Literature |
Extra Practical Hours |
Certification Exam |
|
|
Not Included |
Not Included |
Not Included |
| |
Course Ref: ICM0324
Price: £95.00 + VAT
Duration: 1- Day
Course Overview
The course is aimed solely at beginners who want to start using a PC but not sure how. If this is you then this short course could be just what you are looking for. The course offers full practical hands on demonstrations with plenty of supporting course literature.
Learning Objectives
Teach students the basic operation of a PC and not to overwhelm them with science
Who is it for?
Anyone who is a newcomer to home computing.
Course Contents
- Explanation of basic computer terminology
- Give a guided tour of Microsoft Windows operating system
- Working with files & folders
- Create simple documents
- Internet basics
- Practical Exercises & Course Material Assessment
Pre Requisites
Ideally you should have your own PC, running Microsoft Windows XP along with Microsoft Office products.
Your Future Prospects
Become part of the ‘Home User’ revolution
ICM325 - Internet Basics
So what is included with the course fee? |
Class Room Based |
Hands-on |
Books & Literature |
Extra Practical Hours |
Certification Exam |
|
|
|
Not Included |
|
| |
Course Ref: ICM325
Price: £95.00 + VAT
Duration: 1 Day
Course Overview
The Internet is fast coming the preferred source for information, multimedia and daily activities, such as banking & booking flights. This course will examine the basic uses of the Internet and teach users to become comfortable with surfing.
Learning Objectives
Effectively teach students how to surf the Internet and how to use an Internet Browser
Who is it for?
Anyone using the Internet for the first time
Course Contents
- Definition of an Internet Browser and its common functions
- Learn how effectively browse Internet sites
- Learn how to effectively use search engines
- Internet Security & What to look out for
- Learn How to Send & Receive Emails
- Downloading Files
Pre Requisites
Ideally you should have your own PC, running Microsoft Windows 98 or above. Candidates should consider doing the Beginners Guide to using a PC first.
Your Future Prospects
Personal development
ICM326 - Multimedia Basics
So what is included with the course fee? |
Class Room Based |
Hands-on |
Books & Literature |
Extra Practical Hours |
Certification Exam |
|
|
|
Not Included |
Not Included |
| |
Course Ref: ICM326
Price: £145.00 + VAT
Duration: 1 Day
Course Overview
Multimedia refers to a combination of colours, sound, text and moving pictures. Simply put, where more than one medium is used at the same time, it is said to be 'multimedia'. Television is an example of multimedia.
Over the years the power of the home computer has grown to include the following basic features
• A CD drive to play CD-ROMs.
• A sound card so that sounds / voice (audio) on CD-ROMs can be heard.
• A processor chip to enable optimal access to the content provided on CD-ROMs. - An optional colour monitor to experience the vivid colours of the multimedia experience.
Learning Objectives
Teach students the features of a true multimedia PC and learn to make effective use of them.
Who is it for?
Anyone who is thinking of utilising their PC for entertainment.
Course Contents
Explanation of basic computer terminology
Give a guided tour of Microsoft Windows operating system
Working with files & folders
Create simple documents
Internet basics
Practical Exercises & Course Material Assessment
Pre Requisites
Ideally you should have your own PC, running Microsoft Windows XP along with Microsoft Office products.
Your Future Prospects
Become part of the ‘Home User’ revolution
ICM327 - Microsoft Word Uncovered

Course Ref: ICM325
Price: £175.00 + VAT
Duration: 1 Day
So what is included with the course fee? |
Class Room Based |
Hands-on |
Books & Literature |
Extra Practical Hours |
Certification Exam |
|
|
|
Not Included |
|
| |
Course Aims
This accelerated 1-day training course is designed to introduce users to Microsoft Word and all of its lesser-known treasures. Delegates will learn how to effectively create, edit, format and print documents. This entirely 'hands on' course includes specially prepared exercises that give participants practical experience of using Microsoft Word's tools.
Who Should Attend?
New or intending users of Microsoft Word who want to gain a good understanding of the software and take advantage of its powerful function set in a short space of time.
Note : A basic understanding of using PCs in a Microsoft Windows environment is required.
The Course Outline
Editing Documents
- Document Views; Moving the Insertion Point
- Using Click-and-Type; Scrolling
- Selecting Text; Insert and Overtype
- Typing Replaces Selection; Deleting Text
- Undoing, redoing and repeating Edits
- Case Conversion
- Inserting Symbols and Special Characters
- Assigning a Shortcut Key to a Symbol
- Creating Documents Using Templates and Wizards
Getting Started
- Starting Word 2000; Word 2000 Opening Screen
- The Title Bar; The Menu Bar; Toolbars
- Scroll Bars; The Status Bar; Office Assistant
- Menus; Speed Keys; Dialogue Boxes
- Dialogue Box Elements; Exiting Word
Creating Documents
- Creating a New Document
- Entering Text; Entering the Date and Time
- Year 2000 Best Practice; Saving Documents
- Saving Files Automatically
- Closing a Document on Screen
- Opening an Existing Document
- Deleting Files; Creating a New Folder
Editing Documents
- Document Views; Moving the Insertion Point
- Using Click-and-Type; Scrolling
- Selecting Text; Insert and Overtype
- Typing Replaces Selection; Deleting Text
- Un-doing, re-doing and repeating Edits
- Case Conversion
- Inserting Symbols and Special Characters
- Assigning a Shortcut Key to a Symbol
- Creating Documents Using Templates and Wizards
Viewing and Printing Documents
- Landscape Printing and Paper Size
- Page Breaks
- Zoom
- Print Preview
- Printing
Moving and Copying Text
- Moving Text (Cut-and-Paste)
- Copying Text (Copy-and-Paste)
- Using the Office Clipboard
- Using Drag-and-Drop
- Opening a Second Document
- Document Window Panes
Working with Margins and Paragraphs
- Setting Page Margins
- What are Paragraphs?
- Indenting Text
- Aligning Paragraphs
- Line Spacing
- Paragraph Spacing
- The Paragraph Dialogue Box
- Setting Tabs
- Removing Paragraph Formats
Working with Fonts
- The Formatting Toolbar
- The Font Dialogue Box
- The Format Painter
Viewing and Printing Documents
- Landscape Printing and Paper Size
- Page Breaks
- Zoom
- Print Preview
- Printing
ICM328 - Microsoft Excel Uncovered

Course Ref: ICM328
Price: £175.00 + VAT
Duration: 1 Day
So what is included with the course fee? |
Class Room Based |
Hands-on |
Books & Literature |
Extra Practical Hours |
Certification Exam |
|
|
|
Not Included |
|
| |
Course Aims
This accelerated training course is designed to let users get to grips with the main and powerful features of Microsoft Excel.
It is entirely 'hands on', so delegates will learn through practical experience of creating and modifying actual spreadsheets in the classroom.
Who Should Attend?
New to advanced users of Microsoft Excel who wish to gain a good understanding of the software.
Note : A working knowledge of using PCs in the Microsoft Windows environment is required.
Course Outline
Microsoft Excel 2000 Introduction
- What is a Spreadsheet and quick tour?
Getting Started with Microsoft Excel 2000
- Starting Excel 2000; Excel 2000 Opening Screen
- The Title Bar; The Menu Bar; Toolbars
- Scroll Bars; Active Cell, Column and Row Headers
- Sheet Tabs; The Status Bar; Menus and Submenus
- SpeedKeys; Dialogue Boxes; Exiting Excel
Getting Assistance with Microsoft Excel 2000
- Using the Office Assistant
- Getting help without the Office Assistant
- Manipulating the Help window
- Finding out what is on the screen
Starting an Excel Workbook
- Creating a New Workbook
- Moving Around the Sheet
- Scrolling; The Mouse Pointer
- Selecting Cells with the Mouse
- Selecting Cells with the Keyboard
- Spreadsheet Data Types
- Entering and Editing Data
- Editing Long Entries
- Undoing Incorrect Edits
- AutoFill; Custom Lists
- Saving, Closing, Opening and Deleting a Workbook
Working with Worksheets and Cells
- Using Go To
- Moving Data with Drag-and-Drop
- Cut, Copy and Paste
- Moving Entries (Cut and Paste)
- Copying Cell Contents (Copy and Paste)
- Using the Office Clipboard
- Using Find and Replace
Entering Calculations and using Field Formulas
- AutoSum; Entering a Calculation
- Statistical Functions
- Using Relative and Absolute Cell Addresses
- Circular References
Formatting Cells
- The Formatting Toolbar
- Enhancements
- Alignment
- Formatting Numbers
- Resizing Columns and Rows
- Clearing a Worksheet
Structuring and Printing Worksheets
- Inserting and Deleting Rows and Columns
- Inserting and Deleting Worksheets
- Print Preview
- Changing the Page Setup; Printing
Creating Map Charts
- Creating Data Map Charts
- Editing a Map Chart
- Adding Features to a Map
Working with Toolbars
- Displaying Hidden Toolbars
- Floating and Docking Toolbars
- Customising Toolbars
- Creating a New Toolbar
ICM329 - Microsoft Windows XP Uncovered
Coming Soon
|